How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Thanks! PUSHING IN the Power Button while on (in the green position) worked perfectly on both my wireless mouse and wireless keyboard.

  2. Worked the treat mate!! Like you said secret is to hold the power button. I paired it on a restart no worries. Newer iMac with about a 2009 Apple keyboard.

    Thanks a bunch!!

  3. This worked for me!! Thank you! I was worried I’d have to buy a new one but this worked the first time I tried it really appreciate the tip

  4. Cheers mate! if we just followed the instructions on support.apple.com we should buy a new one. they don t mention this procedure but they give you totally useless instructions to finally say that maybe the keyboard has to be substituted. thanks a lot

  5. Once or twice a year I refer back to this post, worked again! I also find muttering a few choice Anglo-Saxon words help!

    Hope you’re still enjoying your mobile life?

    Thanks again and all the best
    Jim

  6. Thank you for providing the information here. I’m using an A1255 keyboard, and holding down the power button just powers off the keyboard. I’m in an office, so I have 25+ computers and that many iPhones and iPads to check. SOLUTION: Press the volume up button until you hear one of the other Macs beeping. Worked like charm!

  7. Many thanks!! This post was the first Pairing instruction I’ve found that states you need to keep the keyboard power button pressed through the process, until the Pairing Code prompt. I had been going nuts trying to pair it up and see it find, then lose my keyboard over and over again.

  8. This was helpful, but I think my keyboard needed to be “unpaired” from the other device. I turned bluetooth off on the other device, and then this worked. You might want to remind people to do that before starting your procedures.

  9. Hooray! Thanks to your information, I was able to get my magic keyboard to be recognized by my computer again! I am so grateful! Especially, since I am the non computer literate person in my family.

  10. Thank you! I couldn’t get my keyboard to connect after upgrading my memory on my Mac Pro. Your instruction was easy to follow and worked like a charm. Thanks again

  11. Thank you, thank you! Your “Resetting the Firmware” instructions worked like a dream, first time – a great end to a totally frustrating day.
    My keyboard is so old and well-worn from being carried around all the time that most of the writing has rubbed off the bottom, but I think the model number is A1314. Hope that is useful information for you.

  12. Worked great. Thank you so so so much! Dumbass Apple support says nothing helpful ever. My model number is A1314 copyright says 2009 Apple inc. hope this helps.

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