How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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660 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Hi Dave, hope you can help me!

    I have an older iMac (2012/13), with an Apple wireless keyboard paired. Never had any problems with it, never had any other keyboards paired to the iMac since I got it. Yesterday turned it on, and keyboard wouldn’t work. I’m getting the constant 2 green flashes, so I know it’s in pairing mode. Problem is, I can’t get past my login screen to fix it through the Bluetooth settings without typing my login password on the keyboard, which of course is not responding. My wireless mouse is still working fine.

    I also know the wireless keyboard still works as I was able to pair it to my iPad.

    I assume my next step is to find a USB wired keyboard, as I can’t pair any other keyboard wirelessly without having access to the iMac Bluetooth settings? Or do you know of any other problem I could be having, or another way to pair a different wireless keyboard?

    Thanks for your time!

  2. I’d tried several other things, but… your advice on “Resetting the Bluetooth Device Firmware”: that worked for me. Thanks very much for your help!

  3. Newer MacJunk keyboards have no power button. Then what. Same problem every time I charge it. Threw away the mouse for the same problem. Next to go is the keyboard.

  4. I have the Apple Wireless Keyboard – model A1314 which is an old model. It has been working great until I recently got a new Mac. The pairing is frustrating – and I need to do it more and more often. Since I got a new MacBook Pro (2018) the keyboard drains the batteries about once every month if not more. Every time it requires re-pairing and attempts to pair which are really quite frustrating (but I may be just doing it wrong). However it must be a problem with macOS Mojave as I didn’t have this problem before. I have deactivated the wake-from-sleep option but that doesn’t seem to help. Any ideas welcome.

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