How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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685 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Thank you so very much for writing this article! Outstanding information and it worked!!! Particularly the step of ‘resetting ‘ the keyboard. After upgrading the OS on an iMac, the keyboard was no longer connected via Bluetooth. Trick 2 worked perfectly!

  2. Thank you, my wireless keyboard had lost its connection to my iMac and I could not get it to reconnect. Your instructions worked a treat.

  3. With my desktop Mac, since I don’t have the keyboard to get into ABOUT THIS MAC how am I supposed to make sure BLUETOOTH is turned on.?????

    1. Use the Mouse (and you want the bluetooth preferences, not “About this Mac”). Borrow a USB mouse and/or keyboard (any from a PC will work)

  4. Hi. i have a first gen magic trackpad and i got it pre-owned. Connecting it with my mac is not a problem but when i connect i doesn’t do anything. Do you know the problem or any idea abut how i can solve this ? btw i think the guy that i bought the trackpad from sold the mac that it used to be connected with.

  5. So I’ve got the weirdest bug with a ebay bought A1314 keyboard… The left side CTRL and CMD keys both act as CTRL. If I swap using modifier settings, it swaps as normal, but go back to default and it’s messed up. Right side work fine. Anyone else come across that?

    1. I would choose the System Preferences > Keyboard > Modifiers > Restore Defaults option. If it returns to the errant behaviour after that, check for apps that are autorunning that might be making changes to the modifier keys (System Preferences > Users > {User Profile} > Login Options. Also check the Dock for “Open at Login” enabled apps. It’s got to be a software setting, rather than hardware fault.

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