How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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870 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. This was very helpful! Thank you. I have an older Apple wireless keyboard with circle power button and it was not was not working with the newest macOS Catalina. I reset the Bluetooth device firmware as suggested in this article above and am now typing from that very same keyboard. Thank you!

  2. I just got a Mac mini, conectes it to the monitor turned it on and it ask for me tu turn on my wireless mouse and it paired right away but my wireless keyboard (power switch button not the sliding) doesn’t pair and I can pass the window that says ‘pair your keyboard’ so I don’t have the possibility of going to system preferences…

    1. Make sure that the keyboard is unpaired from any other device, and carefully follow the instructions regarding holding down the power button.

  3. Thank you Dave. I don’t know why my keyboard stopped working and wouldn’t reconnect for me. As you rightly said: “So just to clarify, the trick is to continually HOLD DOWN THE POWER BUTTON.”

  4. Just wanted to add, even though this article is from 2018, it solved my keyboard issue.
    My wireless Apple keyboard suddenly started draining batteries at an alarming rate.
    2 new batteries would drain in under 3 days.
    Tried everything, but what worked for me was resetting the OS X Bluetooth Device List and the Bluetooth Controller.
    After doing this my keyboard drains batteries at the normal rate ( to be honest it seems better than before).

  5. Thank you very much for this thorough explanation!
    Keeping the button pressed was the trick for me. I got my keyboard connected.

  6. Hi Dave, I know this was written in 2018 – but THANK YOU! I really like my OLD Gen 1 Apple Key board, works perfectly, until today when it decided to just simply stop.

    Keeping the button pressed was the trick for me, yes now back typing in the trusted old Gen 1. Many thanks

  7. Thank you so much- I’ve been struggling to resolve this for about an hour, scouring youtube and *even* Apple help- your advice actually worked! Keep the button pressed…

  8. Thanks for the good tip! I seem to have to re-learn this every time I pair my keyboard. I always forget that I need to KEEP holding the power button.

    I’m writing the procedure on the bottom of my keyboards now, so hopefully I’ll see it and remember next time!

    BTW, you’re the only one I’ve seen on this go around that mentions holding the button until the keyboard is paired. That seems to be the magical missing step.

    Thanks!

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