You are currently browsing comments. If you would like to return to the full story, you can read the full entry here: “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)”.
Travelling Through Life
You are currently browsing comments. If you would like to return to the full story, you can read the full entry here: “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)”.
Thank You for this workaround!! I had to send my original computer in for repairs and was therefore unable to “unpair” my keyboard and mouse from it as the apple docs said to.
Thank you. This worked like a charm. I spent the morning trying to figure out why my devices were no longer connecting and not able to pair.
Thank you so much!
Many thanks, this worked for me after I powered down my ipad, which was also paired. Really appreciate it.
Worked great! Thank you!
Hi Dave,
Thanks SO much. This worked, and I was able to get my husband back in business with his iMac and its keyboard! Yay!
I had tried many other support suggestions, and no one mentioned holding the power button down.
By the way, his keyboard not connecting began right after we had a one-second power failure in our house.
Thanks again for clear instructions.
Hello, I have a magic mouse 2 that just bought with my Macbook pro retina 13 inch with El capitan. My mouse worked fine for like a week but one day just stop working. I assume that the battery was low and connected to the usb port of my mac and let it charge for all night but in the morning still nothing. When i enter to System preference > Bluetooth setting with the lightning cable connected it shows me the gestures and shows the mouse at 100% battery charge but when i disconnect it desapears.
I unpear it and wont been able to pear it since. I also try to pear it with my old pc and doesn’t work ether. please if you have some suggestion anything that can help.
thank you
ReY
This is BRILLIANT. Thank you! (I was LOST without my trackpad).
HI, Dave. Suddenly my wIreless keyboard freak out and some keys aren’t workIng but It seems to be a software problem. When I press I key the shIft also actIvated and the the bracket on 8 key doesn’t work eIther. I’ve trIed all your trIcks but nothIng work. thanks for your help and sorry for my poor englIsh
It helped to solve my issue! Cheers mate!
That was the trick! Thanks!
Before I buy a usb keyboard to resolve the issue I wanted to check whether anyone has come across this:
my wireless keyboard used to be connected to my iMac. I switched off the iMac and now the keyboard does not connect. The magic mouse connects. However, I can’t log into the iMac. The keyboard has new batteries and it gets detected by my iPhone and macbook. They haven’t been paired and whilst attempting to connect to my iMac their bluetooth is turned off. There are no other devices in the vicinity.
I tried powering on and off and the keyboard does not appear on the iMac. Any thoughts other than buying a usb keyboard? Thanks for your help!
worked first time many thanks
Thank you, this worked first time for me.
Thank you very much, i almost bought a new keyboard.
Holding the keyboard power button (step 4) and repairing the keyboard did the trick.
I updated my Tom Tom using a USB earlier today on my imac and now the Bluetooth sign has a wiggly line through it and my wireless mouse and keyboard won’t connect please help
Holding the Power button down during pairing worked perfectly. Thanks!
Thanks, you helped me a lot!
Thank you! Worked great, first time~
The ‘Hold-Down-the-Power-Button’ protocol worked perfectly for me. Thanks, Dave