You are currently browsing comments. If you would like to return to the full story, you can read the full entry here: “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)”.
Travelling Through Life
You are currently browsing comments. If you would like to return to the full story, you can read the full entry here: “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)”.
Thank you very much. It worked. Holding down the power button on my Apple trackpad brought on the device with instructions to pair. But that wasn’t enough! So I switched off the trackpad (holding button start button for more than 3 seconds). Then I held it down once again this time throughout the pairing process….and EUREKA it worked. I just wanted to say thank you.
Thanks!!
Thank you! it worked after hours of trying all kind of suggestions. 🙂
Hi Dave,
It seems that most people are having good luck with the power button solution. Unfortunately it is not working for me. When I go to pair a keyboard, the passkey will pop up for about a second (before I can get a good look at it) and then it will go away and the menu will tell me the pairing was unsuccessful because the passkeys did not match. I have tried all the solutions you mentioned above and nothing is working! Any new ideas? Thanks!
Thanks Dave – worked a treat holding down the ON button on my battery-powered mac keboard.
Happy camping !
Thanks—that did the trick!
Thanks Dave. Holding the power button until the end of the pairing worked for me as well. Huge relief as I was messed up with the windows keyboard and all the wires on my desk. Thanks again.
The hard reset worked MAGIC! I cleaned my keyboard with a bit too much rubbing alcohol and it started acting like crazy. I thought I was doomed. Reset the keyboard/mouse/bluetooth to factory settings and BAMM!!!! Good as new. Apple is amazing and thanks for the help Dave!
Thank you! I’m on the Yosemite OS with a refurbished Magic Keyboard and Mouse and your suggestions fixed it!
My first attempt did not work, however after reading the additional instructions, I realized that my keyboard was pairing with another OS X device. Hint: if you use your keyboard for more than one device be sure to turn off your Bluetooth on one of the devices.
Thanks for your website
Holding down the power button to turn it on whilst pairing worked fine.
Make sure it is turned off first.Not sure how you tell it is off
You, Sir, are a genius! Lol, I was one step away from flinging the keyboard. Holding the power button while pairing did the trick for me. Thanks! (typing this from my bluetooth keyboard now)
Thank you very much. You saved my project by resetting my keyboard. Jan
Thanks for the perfect information that I was searching for. My bluetooth keyboard started connecting to my mac (after holding the power on button for 3 seconds) and within a minute of reading your advice. Thanks!
There are three keys that don’t work, the period key does not work and the zero numeric and back slash keys BOTH work though only one of them is used I cannot send my e mail address since it requires the period key, using a comma instead, kvbops@gmail,com
Thanks, Bops
Bit late in the game maybe, Dave, but yes, you’ve probably saved my KYBD thanks!
Something else was wrong with it, but that can be worked around in OSX preferences.
Happy motoring!
BTW: Non-QWERTY users should know during pairing, the KYBD acts as QWERTY…
Thanks! This worked great for connecting my wireless keyboard to my new MacBook Air!
I have a Bluetooth number pad (“LMP” logo on the back) and haven’t been able to get it to connect yet – it has an on/off switch instead of a button that gets pressed down – but I’m going to try un-pairing it from my previous Mac, and I’ll change the batteries as well. Hopefully, one of those will work, and if not – I’ll just keep searching
I thought I has scoured the internet for all possible fixes. Last week Apple Support had me reinstall the OS. HA!
This worked, thanks so very much for writing it up.
Dave, you may or may not be a saint, whatever that is, but with regards to syncing problems with MAC keyboards, you are a friggin GENIUS!!!!!!! I spent 4+ hours on the phone today with Apple Tech Support folks, really senior Tech Support folks…and they had me jump through many hoops in an effort to solve my problem, to wit my keyboard would suddenly not ‘pair’ with my MAC.. We reinstalled El Capitan OS, we tried everything…and finally I gave up and ordered a wired keyboard, grumbling though the whole process… Then, I decided to check GOOGLE, and found YOU…and 5 minutes later my problem was solved!!
THANK YOU,THANK YOU,THANK YOU!!!!!!!!!!!