How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Worked like a charm. Thank you so very much. Earlier I kept trying turning trackpad on and off and tried to pair but it didn’t work. Holding the on switch was the trick so thank you for the help.

  2. I’ve tried all day to fix this problem. I followed Dave’s steps, and less than 30 seconds later, I’ve got my bluetooth keyboard working again – holding down the the power button was key. I’m now it using it to type this comment.

    Thank you Dave. Awesome.

  3. If the green light on your bluetooth keyboard blinks this does NOT mean your batteries are still good. After several minutes of scrambling to figure out why my keyboard stopped working, trying various arcane juju suggested by many well-meaning posters, and ignoring the “try new batteries advice” because the green light blinked to indicate it was discoverable, I reached an impasse. I finally relented and installed fresh batteries. The old batteries apparently had enough power to blink the light but did not have enough juice to make the full connection.

    Happy camper now.

  4. This worked great for my older Apple Trackpad and a newer MBPro. Nothing else did. Thank you; you saved my sanity.

  5. Thanks for your great advice. I had tried everything after my Bluetooth just stopped working on Yosemite, and managed to get the mouse working but not the keyboard. Holding the button finally did it and I’m very grateful to you!

  6. hi, i tried the trick…but i can’t type the passkey (cos my problem is 1 to 9 failed) when my iMac asking me to pair…….pls help……Thanks a lot!

  7. Yet another happy badger. Tried the switching off and reboot trick and then spent a day swearing at the computer before I came across your marvellous and simple cure. But why can’t we get this from Apple? Absolutely nothing on its official sites or support at all.
    Like Phil G said above: “I’ve tried all day to fix this problem. I followed Dave’s steps, and less than 30 seconds later, I’ve got my bluetooth keyboard working again – holding down the the power button was key. I’m now it using it to type this comment.”
    Thank you very much indeed, Dave.

  8. I followed the instructions and repeated the approach many times and still the keyboard wouldn’t connect. It would partially connect and then disconnect. it would semi-pair then drop connection – and a range of other things. I have changed the batteries time and time again thinking perhaps the batteries were dud. Finally i smacked the keyboard around a few times and lo and behold, it worked !!

  9. What if one is logged out, and then the keyboard breaks
    which makes one unable to enter the password and log onto the computer to access the troubleshooting applications?

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