How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Thank you so much Dave, I have not been able to find this information anywhere and have been going crackers since a power cut upset the bluetooth a few days ago.
    This works PERFECTLY!! It’s brilliantly explained & yes hold that button down constantly.
    Thanks a million!!

  2. Dave, you beauty! This worked, as with Tom from 18th September this didn;t work the first time but did a second time.

    I was starting to go a bit nuts as (in true helpdesk fashion) it was working fine before I took my laptop out to a meeting 🙂

    Cheers!

  3. Hi Dave, thank you for this article! This article was written a few years ago, so the reason behind me having to change the procedure slightly could be due to OS X changing over the years. I use OS X El Capitan.
    First of all, I had to remove the Keyboard from the list of connected devices in ‘Bluetooth’ settings. I tried everything that comes next before disconnecting the keyboard, and it didn’t work. Then what I did was go to ‘Keyboard’ settings, and clicked ‘Set up Bluetooth Keyboard.’ After that, I performed step 1, followed by steps 4-7. Then it was connected again.

  4. A saver, so now I can type again… Thank you for having exposed the idiosyncrasies of the so-called user friendliness of the Mac cult as quite witfully well described by Umberto Eco t in one of the early chapters of his novel Foucault’s Pendulum.
    ++

  5. from a lot time my wireless k. does’t work… all the keyboard keys does’t work. I try yor trik and MIRACLE now I can press the numbers keys to write the passcode bluetooth…. BUT THE ENTER BUTTON DOES NOT WORK!!!!!! ubeliveble

  6. I changed my batteries 2-3x on my wireless apple keyboard. My imac kept saying batteries were low. Finally I went out today to buy a fresh pair of batteries to be sure they were good. My iMac is set at the sign in page, so I cant sign in without my keyboard working. The green light comes on the keyboard but I cant type on the screen. My mouse works fine. How can I re-pair the keyboard to my iMac?

  7. OMG. You have saved me so much time and angst. I had not been able to find the correct answer to this problem until I saw this article.

    This solved my problem and it paired up nicely and every so easily with your instructions.
    Thanks again.
    Ive got you bookmarked now!

  8. After a brief power outage, I started up my iMac and got a message that it could not find a bluetooth keyboard. The message never goes a way, which means nothing can be accessed on the computer. With no hope of success, I turned off the keyboard then held down the power button. In less than 5 seconds, it connected. Thanks a lot.

  9. Thank you for this help page I actually clicked on a link to finally solved keyboard error.
    Its nice to find simple helpful people are still out there

  10. I am unable to log in therefore I can’t access the menu bar. The Bluetooth Setup Assistant window has popped up telling me that my keyboard is not connected. I have changed the batteries so I know that is not the problem.

    Any suggestions?

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