How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Thank’s bro!

    It’s worked for me.

    I don’t know why my wireless keyboard stoped works, but you said about “control mouse by numbers keys” and “reset Bluetooth for factory setup”. Now my keyboard is working fine!

    Thank’s for your advice

  2. I have an Apple Magic Keyboard, and just got a new MacBook Pro, and had no problems connecting using your tips. I always refer to this blog post whenever I have trouble with my keyboard, and it’s always worked. Thank you!!

  3. What a great trick- it seems to have worked for so many, but as in Murphy’s law, not for me.

    I am using a MacBook pro OS 10.13.3 trying to connect an A1314 keyboard (two batteries). The Bluetooth app can see the keyboard with its name, but when connecting to it and trying to enter the code on the laptop there is no response from the keyboard. Bluetooth “app” on the MacBook (for lack of a better word) shows the option to connect, but it doesn’t work, when I try.

    I kept on pushing the on/off same results. Then I went and option shifted and rest the bluetooth module, then used the trick. Repeated entire process after rebooting. What is weird is that while at first the keyboard appeared with a name say namex, now its name is namex1, but again no change, it won’t let me enter the numerics.

    At least it is not a matter of the bluetooth module. I am at the same time connecting a mouse, and this seems to stoically go through the on/oifs and all the travails I subjected the bluetooth module and always find its place.

    Thanks for reading this,

    Costas

  4. After several years working fine I suddenly had the problem that my magic keyboard would not connect. tried everything (or what I thought was everything) and was about to go buy another keyboard when I came across your tip which worked like a charm. Thank You!!
    When I see how many people have had this problem and how long it has been going on and yet Apple seem to have done NOTHING to address it, it make me wonder whether this is deliberate. I wonder how many people have gone and bought a new keyboard unnecessarily! After batterygate we have keyboardgate 🙂

  5. I was in the same predicament as ‘Apple No More’ above. This worked immediately for me.
    Sincerest thanks for taking the time to create this write-up and transfer knowledge.
    -Mom

  6. Thanks I nappreciate ver would have thought of looking at other devices in the area and I already spent ages changing batteries and doing the same thing over and over . What a relief thanks so much I appreciate it!

  7. This worked great to set up my keyboard to my new MacBook Pro. Am using a 2011 model wireless keyboard. Holding the power button the entire time was the trick.

    Thanks,
    Ben

  8. I have a brand new Magic Keyboard with Numeric Keypad that is misbehaving. It is moody about showing up in the Bluetooth menu. Your instructions above do not apply as Apple has gotten rid of the old power button that you held down and replaced it with a (much cheaper I’d bet) tiny switch that is colored green when it’s in the on position. So there is absolutely nothing to hold down. I’ve only had it for about two weeks and I’m pretty frustrated. I have a Matias Bluetooth keyboard from macsales.com that has never given me a problem. Additionally, it can connect to four devices at once and with the push of a button it disconnects from one and connects to the other. Seems like something obvious that clearly wasn’t too difficult to implement. So I can type on my Mac Pro, my MacBook or even my iPhone from the same keyboard without having to touch any of them. So why did I spend the cash on the Magic Keyboard with Numeric Keypad? Because I’m doing a lot of typing and the Matias, which looks like an Apple keyboard doesn’t type like one. The keys feel flimsy and I feel like I don’t type as well on it as a result. However, I’m typing on it now because Apple can’t get their act together…

    1. Whoops, I just found a link that explains you can pair the Magic Keyboard with Numeric Keypad by plugging in the lightning cable to the keyboard (usually used to recharge the keyboard) and the USB side to the computer. Tried it and it worked… So no holding down keys or holding down buttons for this new model, simply plug it in, it pairs and then you unplug it and it remains paired. I do not have a magic mouse or trackpad with lightning cable recharge port so i can’t verify whether this works for all of their newer models but it’s worth a shot…

  9. Thank you! Thank you! Totally worked for me. Finally found your solution to pairing my bluetooth keyboard to MacBook Air. I had not been able to get it to work. So simple but so happy it works! Appreciate the tip.

  10. I’m using an Apple Wireless Keyboard 2011 (I’m pretty sure). I’m pairing it to a Macbook Pro. Sometimes I find that the keyboard is just not connected, even though it was before. I think the main issue is that the keyboard doesn’t want to stay on while re-pairing. I change the batteries but the problem persists.

    Following the above instructions did work, but after three tries. I think it just has to line up with the few seconds that the keyboard will stay on. When I say “stay on” I’m going by the little green light that turns on briefly. I’m not sure that’s a good indicator, since the light is off when the keyboard /is/ working!

  11. I was having issues with connecting my 2011 wireless Apple Keyboard to a Macbook Pro. I kept getting the “cannot connect to your keyboard” when trying to pair. I read this guide and held down the power button on the keyboard throughout the entire process it worked! Thanks!

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