How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. I have a mac mini. It appears to be paires, because it wakes the mini. But no keys will type the passwors, so i cannit get to the menu bar to reset anything, or re- pair.

  2. Dave,
    Thank you, your solution worked. I had to try a couple of times, holding down the power button all the time, and I push some of the keyboard keys too while in the connecting mode. In the end, it worked.

    Thanks

  3. Thank you! My keyboard randomly quit working and none of the normal resets worked. I used your tips about resetting the firmware and “voilà” it I was prompted for the keycode and now it works. You ROCK!

  4. Thanks very much for this. Your tip of continually holding down the power button allowed my Trackpad to reconnect after many attempts with other methods failed and were driving me crazy.

    Excellent write up and work here so, thanks again.

  5. Thank you.

    Turning OFF the keyboard, then HOLDING the ON switch until you get to the pairing code was exactly what I needed.

  6. I have an older Mac mini 2006 OS 10.5.8 with an early model Apple blue tooth keyboard that could not be discovered. I held the keyboard power button continuously as I awakened my mini from sleep mode. It worked. The keyboard was discoverable and paired immediately. Thank you.

  7. Hi Dave,
    Many thanks for very useful instruction! Had been struggling with the wireless keyboard for a while when I found your perfect guidance! And now it works again. Thank you so much.

  8. I get to the stage where I need to enter the pairing code and the keyboard still doesn’t recognise the keystrokes. I’m stumped!

  9. Hi, my iMac isn’t logged in and its not connecting to my keyboard because my keyboard isnt discoverable how do i switch it on while i am logged out?

    1. You could try turning the keyboard off, then on again, to see if that prompts it to connect. Is there any chance you’ve paired the keyboard to another device? Is so, delete the pairing on that device or that might prevent the iMac from seeing the keyboard. Worst case, borrow/buy a USB keyboard (any will work) and plug that in so that you can login, then remove the keyboard pairing on the iMac and re-pair it.

  10. It worked the treat for me! Thank you
    I’m using an old bluetooth keyboard from 2011 with my new MacBook Pro 15inch, 2017.

    Thank you!

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