How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. I have a 2009 Apple Wireless Keyboard, with the “y” key failing. I tried this and the pairing worked (with the prompt to enter numbers) but now the left shift key and none of the “qwerty” keys work, although all the others do. I am using fresh rechargeable batteries and have not had any connection issues. However, it seems these keyboards are flawed and break easily, although the reason – and whether they’re repairable – is unclear: https://discussions.apple.com/thread/1347715

  2. Nothing worked, unless I cut off the connection from MacBook Air and the Magic Mouse. After this cut, the MacBook immediately found the keyboard.

  3. Used your material on finding, setting up and connecting a wireless keyboard. Was having problems when i tried to connect to a new MAC MacProAir) Your advice worked beautifully and quickly. Thanks.

  4. Just thought I’d “give something back” by explaining my experiences with using a Mac Wireless Keyboard with a Windows 10 laptop (I know …).

    Everything was working fine, until I change the batteries in the keyboard. Then Windows lost the pairing and could not reconnect – the KB simply would not appear. No amount of rebooting, re-connecting would work, with or without holding down the power button on the KB.

    I looked in Device Manager and noted that the “Bluetooth Enumerator” had a warning triangle next to it. I disabled/renabled it and rebooted. After rebooting, it was fine. So I went back into Bluetooth pairing. I’ve never had to hold the power button on the KB before, so I just long-pressed until the light started flashing and then released it. Windows recognised the device and paired with it.

  5. Apple wireless keyboard 2011.
    Stopped working for no apparent reason. On my own, turning keyboard off, deleting it from the list of bluetooth devices, turning it back on did not work. Mac recognized the keyboard but would not connect.

    Using the advice posted here, holding down the power button throughout the procedure, was a quick success.

    Thanks much,
    Eat

  6. I kept trying and it would ask for the passcode then spin and say fail. I held the on button as you stated and then finally it connected and showed the battery level, then I entered the code and it worked. THANK YOU

  7. THANKYOU!!!!! I was going crazy for an hour. Then I tried the first thing you suggested which was to hold down the power button all the time while pressing connect bluetooth keyboard. Almost immediately the numbers came up and I was back in business!!! OMG thankyou yes it worked!!!

  8. Well, guess what, it worked, but only after a few tries. You might mention that the light on the keyboard is supposed to blink when holding that button in, otherwise it has been inadvertently switched off instead of on !! (I think that is what happened the first couple of times, anyway.) I also first had to “remove” the keyboard from the list…..

  9. Thank goodness for this !
    I had been fretting for ages until I found this link. Was about to discard the wireless keyboard.
    But now working fine.

  10. Does not work for my A1314 keyboard wich I bought at craiglist. The keyboard is recognized by my macbook air, 6 digit keypass is seen and can be entered one by one when highlighted but when I press Enter to finish nothing happens (failed connection with yellow triangle). The same result on 5 IOS devices (ipad, 2 imacs, iphone 6).
    The batteries (Duracell not rechargable) are new and work on 3 other A1314 keyboards bought together with the failed one without any tricks.

  11. Thanks a million. Spilt a glass of wine on the bluetooth keyboard. I sprayed it liberally with alcohol cleaner and replaced the batteries . Left it to drain on side away for batteries. Then did your repairing trick holding in power key. Thank you so much.

  12. Thank you! I was ready to replace the key board since it’s over 10 years old and I thought it finally gave out. But I am happily typing from it right now. Thank you!

  13. Super helpful. Thank you! Even Apple didn’t suggest the holding the ‘on’ button. Still hyper sensitive, but now I can see it again, turning down the tracking speed has helped. (New Macbook Air 2017 1.8 GHz Intel Core i5 using first generation Magic Trackpad)

  14. Dude, you saved me another 100 bugs! I disassembled mine, cleaned it after a battery leakage and then I thought I broke it during that, because I had connection issues all the time. I’ve read your article until the point where you write about the interferences from phones and WLAN-stuff and then there came the brainwave:
    the problem was at my wrist: I wear my AppleWatch on the right hand and I am right handed too. So I turned on planemode on my AppleWatch and the Magic Mouse worked perfectly!!!

  15. Worked perfectly on my A1314 BT keyboard. It just up and stopped working in the middle of a task, and after 30 minutes of damn near losing my mind over that random glitch, I found this page. am now typing this comment using the kyboard 🙂 many thanks

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