How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

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890 thoughts on “How to Reset an Apple Wireless Bluetooth Keyboard, Mouse or Trackpad (Troubleshooting Pairing and Other Common Problems)

  1. Thank you, Dave, for starting this article and keeping it going! My issue with my MacBook Pro (MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)) not connecting with the Magic Keyboard (purchased summer 2011) seems to have been a previously paired device. As soon as I removed the magic keyboard from my old desktop computer (iMac), it paired just fine with the new Macbook. Am unable to verify if the steps with holding power button down etc really helped here or if the unpairing of old device alone did the trick.

    Apple needs to up their game with troubleshooting instructions at least when they charge $100 for a keyboard.

  2. Amazing! It works, I followed the instructions on the Apple site which concluded I probably needed a new keyboard..I’m so happy 🙂

  3. Thank you! You saved my life. This worked for me after deleting a keyboard because it wouldn’t connect to bluetooth (yes, it was the older keyboard). Then, it disappeared. But the holding down trick worked. It didn’t pair on the first attempt. But I was persistent. Finally a pairing code came up and I was in the keyboard business again.

    Thanks so much!!!

  4. Wow, it worked! I only spend about 2 hours fooling with mine. The 6 seconds is the secret. Thanks!! It seems like the paper manual or official support should show that without so much searching around.

  5. Hi, my problem is I cannot get any keyboard to work with my iMac. USB, or Bluetooth, and yes these keyboard do work with my other iMac. The problem being I cannot get into my computer with out typing in my password and of course with out a working keyboard I cannot do that, and I cannot fix it if I cannot get into my computer.

  6. Just wanted to say THANK YOU for this page! The best explanation and I instantly got my old Magic Trackpad working again 🙂

  7. I am trying to set up my newIiMac A1224, but the Sumvision Paradox V wireless keyboard has become unresponsive. What should l do.I was also having problems in typing the @ character from this keyboard. What combination of keys can l use to get this character.gGer

  8. OMG, like so many others here, thank you for taking the time to do this troubleshooting tutorial. I can’t believe Apple doesn’t explain to hold down the power button the entire time. You’re the best.

  9. This worked for me today. My keyboard was not working. It wouldn’t pair with it. But when I followed the steps above, for holding down then power whilst “pair” on the bluetooth settings it worked, came up with a series of numbers to type in on the keyboard (whilst I continued to press the power) then enter and it paired and is now working again just fine! Thanks so much!

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